Things you'll NEVER NOTICE . . .
(even at your own party!)

IT'S A FACT: In life, you tend to notice the things that go wrong, and not the things that go right. Isn't that so? 

Fantasy Casino owners Phil Nelson and Frank Waite believe so strongly in this principle that they have incorporated elements into their event systems which cause many of their clients to actually forget some of the details of services which happen right under their noses. 

Think about these things: When the execution of your party unfolds on time and in order, do you notice . . .

• The behind-the-scenes pre-production elements?

• That your facility manager was contacted before the event?

• That custom floor plans were designed?

• The delivery was on time because logistics were handled prior to arrival?

• That times were confirmed? Probably not — unless they weren't done. Then you'd get a healthy dose of stress added to your opening-night jitters!

Do the members of your event staff understand the buy-ins and re-buys; what the helpful functions of our Pit Boss are; how the cash out into raffle tickets works; what the ratios are; what the legalities are; why there are betting limits? You would certainly notice if they didn't!

And do your experienced players get all the action they like, at the pace they like, while your novice gamblers receive one-on-one, one-at-a-time instruction from personable, competent dealers who enjoy their work? Would you be able to visit each table and notice the care that's taken to show players of all skill levels a great time? 

One of the basic principles of the working world is that quality people enjoy working for a quality organization.

Now go enjoy your event, knowing things are being handled by your casino party "watchdogs" both behind the scenes and with your front line people.